Why has the AFP introduced the Dealer Standard?
Cars and vans are becoming ever more complex and fitted with increasingly sophisticated equipment. This means that both the pre-delivery inspection (PDI) and driver handover of a new vehicle are becoming ever more critical.
The days when a driver could sit in a vehicle and familiarise themselves with all of its functions within a couple of minutes are long gone.
Safety, infotainment and other systems are often wide-ranging and complex, and require detailed and expert explanation.
In addition, the pandemic has made safety precautions at handover an issue of concern plus drivers are taking delivery of their first electric vehicle (EV) and need more information and help, adding further layers of complexity.
For the reasons above, the AFP Dealer Standard has been introduced.