National Highways – National Fleet Contract and Performance Manager

Are you an experienced fleet practitioner interested in a career with National Highways?

We’re looking for a National Fleet Contract and Performance Manager to join our Operations directorate. The role will be responsible for managing the day-to-day operational Traffic Officer and Asset Delivery fleet of circa 1400 vehicles and will be a centre of expertise and advice on fleet operations and strategy.

The National Fleet Contract and Performance Manager is responsible for various fleet management contracts including maintenance, glass, tyres, telemetry and new vehicle conversions. The role will support the National Fleet Manager in developing and implementing the National Highways Road to Zero strategy to meet Government targets and National Highways changing operational and delivery needs.

Although most of the team are based in either our Birmingham or Wakefield offices, this role can be based from any of our UK NH offices. There will be regular overnight stays and travel for this role, and there will be travel to Birmingham and Wakefield for team meetings.

 
What you’ll be leading on

• Maintain and continue to develop key supplier relationships to optimise delivery performance, grow capabilities, and drive efficiencies across the supply chain.
• Manage the disposal of National Highways vehicles when decommissioned.
• Provide concise and accurate intelligence that informs the wider divisional work streams and manage an annual budget of approximately £10m to £20m.
• Support ongoing procurement of fleet through the development of appropriate investment submissions that identify future fleet investment opportunities.
• Design and implement a plan that translates and delivers the agreed new fleet strategy that reflects National Highways changing fleet requirements.
• Ensure provision of consistent and reliable intelligence reports and briefings that inform the wider business in terms of fleet opportunities, and risk.
  

To be successful you’ll need

• Experience of contract/fleet management practices in the fleet industry.
• Understanding of the automotive market and sector knowledge on a national or global level.
• A working knowledge of electric vehicles, charging infrastructure, and the policies relating to the Road to Zero.
• Extensive supplier relationship management and the ability to build internal relationships.
• Able to draft, develop, and deliver investment submissions with experience of strategic planning and implementation.
• A fleet management qualification would be desirable, but not essential if you can demonstrate experience in this sector.

A bit about us

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

Want to know more?

To request a copy of the role profile, please contact [email protected] quoting reference number #5559