Why has the AFP introduced the Dealer Standard?
Cars and vans are becoming ever more complex and fitted with increasingly sophisticated equipment. This means that both the pre-delivery inspection (PDI) and driver handover of a new vehicle are becoming ever more critical.
The days when a driver could sit in a vehicle and familiarise themselves with all of its functions within a couple of minutes are long gone.
Safety, infotainment and other systems are often wide-ranging and complex, and require detailed and expert explanation.
In addition, the pandemic has made safety precautions at handover an issue of concern plus drivers are taking delivery of their first electric vehicle (EV) and need more information and help, adding further layers of complexity.
For the reasons above, the AFP Dealer Standard has been introduced.
What does the AFP Dealer Standard include?
The standard consists of extensive checklists covering both PDI and driver handover. They are designed to ensure that the vehicle is delivered in excellent condition and that the driver is treated courteously and provided with an extensive understanding of its functions, especially when it comes to safety.
What does the AFP hope to achieve with the Dealer Standard?
We intend that the AFP Dealer Standard will be adopted voluntarily industrywide by dealers and fleets as a benchmark for vehicle delivery.