Motor Assist from AX is a modular incident management and motor claims service covering all aspects of the process including FNOL, triage, repair management, mobility solutions and settlement of claims.
Offering a distinctive, fresh approach with easy onboarding and a comprehensive suite of solutions, fleets can opt for full end-to-end incident management support or a bespoke modular approach that best suits their operational needs.
Motor Assist is backed by decades of experience and powerful technology which blends a digital customer journey with expert human expertise to ensure the correct solution is chosen for any given scenario.
Motor Assist has invested heavily in its technology, utilising a cutting-edge platform which provides full transparency for all stakeholders and ensures the customer journey is optimised.
Designed to enhance efficiency, Motor Assist provides a framework for identifying and assessing risk to reduce the chances of future incidents and minimise costs.
Its breadth of services and specialist knowledge gained through 20+ years of experience also incorporates AX Track’s anti-fraud and theft service, with its vehicle tracing and recovery team delivering a 99% recovery rate.
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