Fleet Vehicle Management – Foundation

This course is part of our Fleet Vehicle Management pathway and is a new programme for 2024. Perfectly placed between the Introductory and Strategic courses, this programme builds on the knowledge and skills needed for those developing in Fleet roles as a Fleet Operator or Fleet Support provider. 

Aimed at developing the skills of those carrying out the everyday tasks in the administration of fleets and handling customer enquiries, the course content covers the following topics;  

• Industry and Fleet sector – Roles and responsibilities, opportunities and challenges. 
• The Customer Experience – Supporting customers and other stakeholders. 
• Fleet Administration – Core tasks, compliance and service level agreements. 
• Getting Technical – Understanding key terms and processes. 
• Positive Conversations – Developing communication skills. 
• Vehicle Lifecycle – Vehicle journey from acquisition to disposal. 

Find out more by clicking the register link to the right.