This course is recommended for those in fleet administration, co-ordinator and customer service roles, and is suitable for both Fleet Operators and Fleet Support Providers. It is also a natural progression from our Online Introductory Course and a gateway to Fleet Vehicle Management – Strategic, continuing the learning and development journey.

Trainer led 2-day course at various locations, for groups of up to 12 participants.

Upon completion, course attendees will be able to:

• Support internal and external customers with fleet queries.
• Communicate with increased confidence when dealing with all stakeholders.
• Identify the core competencies required in their fleet role.

• £650 course fee – members
• £750 course fee – non members

You do not need to join as a member to purchase this course, but with membership starting at £99 we would encourage you to find out more about our membership benefits.

Cancellation policy:

• Cancellation less than 4 weeks before the course start date will result in a 100% cancellation fee, and no refund will be issued.
• Cancellation less than 8 weeks but more than 4 weeks before the course start date will result in a 50% cancellation fee, and 50% of the course fee will be refunded.

If you need to cancel your booking, please inform us as soon as possible to ensure we can assist you accordingly.

Cancellation policy for 3 or more delegates booked on the same course:

A company can book a maximum of 4 spaces on one course. If more than 2 spaces are booked and cancellation is requested less than 16 weeks before the course start date, then a 50% refund will apply. (The AFP is a not-for-profit organisation, and this policy ensures the course can still run for the remaining delegates)

The next course will be held on 12th & 13th November at Holman's offices in Birmingham.

The course dates for 2025 are listed below - book now in advance! The venue where the courses will be delivered will be confirmed shortly:

11^th - 12^th February 2025

2^nd - 3^rd April 2025

10^th - 11^th June 2025

23^rd - 24^th September 2025

12^th - 13^th November 2025

If you are interested in finding out more, or signing up to this course, please get in touch via the form below and one of our team will be in contact to answer any queries and register your interest.