Fleet Support Officer

Permanent | Working 36.5 hours per week

We’re looking for a proactive Fleet Support Officer to join our Street Scene Fleet Management team at Birmingham City Council. This is a key role in ensuring our fleet operates efficiently, safely, and in full compliance with regulatory standards.

You’ll work closely with colleagues and external partners to maintain accurate records, support operational analysis, and help deliver cost-effective services that keep Birmingham moving.

What you’ll do…

• Coordinate and maintain essential maintenance documentation (PMIs, brake tests, defect logs).
• Keep statutory records up to date for tax, MOT, insurance, and licensing.
• Validate fuel card requests and monitor fuel transactions for accuracy.
• Assist with procurement activities, including raising purchase orders.
• Support insurance claims processing and incident reporting.
• Liaise with suppliers and service providers to resolve compliance issues promptly.
• Produce and analyse fleet data reports using Excel and Power BI.
• Ensure GDPR compliance when handling sensitive documentation.
• Administer hire vehicle approvals and monitor associated costs.
• Support monitoring of electric vehicle charging infrastructure.

We’re looking for someone who:

• Understands vehicle compliance requirements (MOTs, O Licence, tax, insurance).
• Has experience managing insurance claims and analysing fleet data.
• Is highly organised, with the ability to prioritise tasks and meet deadlines.
• Communicates effectively with internal teams and external stakeholders.
• Is proficient in IT systems, including fleet management software, Microsoft Office, and DVLA portals.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact: [email protected] 

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification 

About Us

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).