Based from our Head Office in Chester and led by the Management Team with of over 45 years combined industry experience, Complete Vehicle Support are a specialist accident & repair management business providing market leading solutions to insurers, brokers, fleets, motor manufacturers and third party claim administrators.
Unlike many ‘Accident Management’ providers we are NOT a non-fault organisation after credit hire or personal injury claims. We ensure repair costs, any replacement vehicle costs & vehicle off road times are closely controlled and kept to a minimum. We integrate with our customer’s own internal procedures and / or work with key suppliers to provide a complete ‘one stop shop’ solution.
Supported by leading edge online technology our customers and individual drivers benefit from real-time status updates and bespoke management reports at the touch of a button.
REPAIR DEPLOYMENT & MANAGEMENT
CVS operates a national network of over 140 approved car & light commercial repairers who have been carefully selected and are strategically placed across the UK. Our repairers have a combination of insurance company or motor manufacturer approvals and have either obtained or are working towards BSi Kitemark PAS 125.
THIRD PARTY CAPTURE
A key to the success of this service is early and ongoing contact with the third party. Therefore, the information gathered at FNOL stage is vital.
CVS takes a proactive approach to all contact with the third party including the ‘sale’ of the scheme and adoption of the case to ultimately:
If you are a AFP Fleet Operator Member and would like to leave a review for this supplier. Please login here.Login